The video I participated in was a developmental clinic post discharge from NICU. In the future visits I would include Early intervention if needed for speech, PT or OT. I could also include the home health agency or medical equipment provider if needed. Other technology that may be helpful are remote scales and or pulse oximeter.
Sally
As a patient, I felt you were very professional and friendly in talking and educating via telehealth. And I was confident in your expertise. Great job on your telehealth experience.
Evaluation of Sally Mauck
Telehealth Etiquitte Checklist
1.identifies reason for visit-5
2. Verbal Clarity -5
3. Active Listening -5
4. Patient Focused -5
5. Tone of Voice-5
6. Eye Coontact-5
7. Other Body Language-5
8. Empathy-5
9.Rapport-5
10. Respect-5
11. Therapeutic Alliance-5
12. Environment-5
Telehealth Rubric
1. Identifies reason for visit. Yes
2. Confirms that patient agrees with reason for the visit and accepts that it is delivered by telehealth. Yes
3. Obtains history of symptoms or situations. Yes
4. Obtains approaches/treatments patient has taken to address the issue. Yes
5. Conducts an appropriate physical using equipment at home, and/ or other individuals to assist or provide telehealth education using appropriate learning style. Yes
6. Discusses findings/overview of education. Yes
7. Develop plan(follow-up, referral, medication, etc.) Yes
8. Determines patient’s understanding of plan/education. Yes
9. Determines how patient will get information on the visit ( email, portal, secure text, etc.) yes
Reviewed by Angie Piole
