Hi Karen,
This looks like an important project and I hope you get the opportunity to move forward. It looks like you are thinking about the appropriate components. I’m very interested in how clinicians and patients establish rapport and trust during a telehealth video visit and this seems particularly important for the types of encounters you will be having. Have you thought about how you creating this level of connection and trust during a video visit might need to be revised in telehealth?
Paula Koppel