[Quintin Memken]

*Videos and content unable to post to DB during course. Emailed Michele Bordelon who advised to send videos and evals to Drs. Gustin and Rutledge: tgustin@odu.edu; crutledg@odu.edu. Email with attachments was sent on 7/18/23

(copy of eval)

Critical behavior competency: (for Miranda Carson)
Orientation: 5
Verbal Clarity: 5
Active listening: 5
Patient-Focused: 5
Tone of Voice: 5
Eye Contact: 5
Other Body Language: 5
Empathy: 5
Rapport: 5
Respect: 5
Therapeutic Alliance: 5
Environment: 5

– Excellent bedside manner, communication, empathy, etc. Hit all the bullet points.

Rubric: Developmental Evaluation (for Miranda Carson)
1. Identifies reason for the visit: 1
2. Confirms that patient agrees with the reason for the visit and accepts that it is delivered by telehealth:1
3. Obtains history of symptoms or situation:1
4. Obtains approaches/treatments patient has taken to address the issue:1
5. Conducts an appropriate physical using equipment at home, and/or other individuals to assist or provides telehealth education using appropriate learning style:1
6. Discusses findings/Overview of education :1
7. Develop plan (follow-up, referral, medication, etc.):1
8. Determines patient’s understanding of plan/education :1
9. Determines how patient will get information on the visit (email, portal, secure text, etc.):1
Total: 9/9

[Quintin Memken]

As a future Neonatal Nurse Practitioner (NNP), I would like to be involved in a telehealth program involving videoconferencing and Store & Forward capabilities. Neonatal care is delivered in all areas of the country, and not all rural locations have access to 24/7 in house Neonatologists, Radiologists, or other specialists. Oftentimes, NNPs provide coverage and do not have immediate access to specialists, which results in delayed care and adverse outcomes for some infants. As I envision possibly working at a rural facility providing neonatal care, a telehealth program providing immediate videoconferencing would be incredibly beneficial to me, and help to provide oftentimes life-sustaining care for these infants in need. Neonatologists and other specialists would be available for immediate collaboration in resuscitations via videoconference. Labs, xrays, and clinical images could be electronically sent and reviewed, providing immediate care recommendations. I would utilize a HIPPA compliant telehealth platform and establish a Business Associate Agreement with the platform to ensure patient privacy and legal compliance. I would routinely obtain telehealth consent from the infant’s parents on admission, to prevent a delay in care, if and when telehealth is needed. I would evaluate the program based off of provider satisfaction and infant outcomes after telehealth was utilized.

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