[Torrie Taft]

I, Torrie T., participated at the patient who had a concussion, with Becca W. acting as the provider. I then participated as the provider to Emily P., who acted as a patient with an ankle injury. In my case as the provider for the ankle injury, I would have involved other professions such as physical therapy, radiology (if x-rays were warranted), and emergency medicine (if immediate evaluation was needed). One other type of technology that could have been utilized with our case would be store and forward technologies that would house any imaging that had been done, or peripherals such as measurement devices to assess for range of motion and strength.

Zoom recording link: https://odu.zoom.us/rec/share/UxcUC7xIM5cYEAPj6IiCDK0TB8Luav4cZ2kNJZu9YxVVu3v3Vhol1EV1kimvKB6G.ElIaFsRLW23CTEoJ?startTime=1689898893000

Evaluation of Becca W. as the provider:
Telehealth Etiquette Checklist
Group #: 3
Patient Case: Concussion
Critical Behavior
Competency

1. Orientation
Rating: 5
2. Verbal Clarity
Rating: 5
3. Active Listening
Rating: 5
4. Patient-Focused
Rating: 5
5. Tone of Voice
Rating: 5
6. Eye Contact
Rating: 5
7. Other Body Language
Rating: 5
8. Empathy
Rating: 5
9. Rapport
Rating: 5
10. Respect
Rating: 5
11. Therapeutic Alliance
Rating: 5
12. Environment
Rating: 5

Overall Rating: 5
Becca was an attentive, compassionate, and thorough provider. She covered all material succinctly and allowed opportunities or patient questions and assessment of understanding.

Telehealth Exam/Education Rubric
Group #: 3
Patient Case: Concussion
1. Identifies reason for the visit; Yes
2. Confirms that patient agrees with the reason for the visit and accepts; Yes
that it is delivered by telehealth; Yes
3. Obtains history of symptoms or situation; Yes
4. Obtains approaches/treatments patient has taken to address the issue; Yes
5. Conducts an appropriate physical using equipment at home, and/or other individuals to assist or provides telehealth education using appropriate learning style; Yes
6. Discusses findings/Overview of education; Yes
7. Develop plan (follow-up, referral, medication, etc.); Yes
8. Determines patient’s understanding of plan/education; Yes
9. Determines how patient will get information on the visit (email,
portal, secure text, etc.); Yes
Total (1 point each) 9/9

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