Video Greeting

First Steps




Information for a successful program

  • Review the Course Schedule link on the left-hand menu to access the course information and important dates.
  • On the Announcements page, we will communicate reminders, course information, changes, and updates.
  • Complete the pre-program survey prior to starting content.
  • You will have an assignment at the end of each week.
    • Activity #1 will be listed under module #5 – You will post a discussion of your ideas for a program you might want to develop.
    • Activity #2 will be listed under module #10 – You will work with a group that you will be assigned to to conduct a videoconferencing visit.The group for week two will only meet to conduct the videoconferencing telehealth sessions (once).
  • A Discussion Board will be available for group discussions.
  • Use the Modules/Course Content link to access daily course materials.
  • You must complete each module and the quiz with a score of 80% or above before you will be able to move to the next module.
  • You may complete all modules for each week at one time or daily. However, you should complete the module no later than the date it is assigned.
  • Participants will complete a post-survey at the end of the 2-week program.
  • Participants will also complete the certification evaluation in order to receive the certification.
  • Certification will be emailed to participants two weeks following the program.

Your Instructors

Carolyn M. Rutledge, PhD, FNP

Carolyn Rutledge, PhD, FNP-BC

Phone: 757-469-6735

I am a Professor and Associate Chair in the School of Nursing at Old Dominion University (ODU) and Professor at EVMS in Family Medicine where I have practiced clinically for 32 years. I have published over 60 articles and served as investigator on 37 grants totaling over $21 million focusing on new models of care such as telehealth to provide care to the underserved. I was the lead author on the NONPF position paper on educating Nurse Practitioners in Telehealth. I am also a national consultant in the area of telehealth education and published a book, “Telehealth Essentials for Advanced Practice Nursing” in June 2020. I serve as the Academic Director of the Center for Telehealth Innovation, Education, and Research (C-TIER) at ODU. In 2014, I received the SCHEV Outstanding Faculty Award, the highest honor provided to faculty in Virginia. 

Tina Gustin, DNP, CNS

Tina Gustin, DNP, CNS

I have over 35-years of advanced practice nursing experience and am an Associate Professor in nursing at ODU where I teach in the Doctor of Nursing Practice Program. I am the Director of ODU’s Center for Telehealth Innovation, Education, and Research (C-TIER). The center serves as a telehealth learning hub and research center for the East Coast Region of the U.S. I am also the clinical manager for the Telehealth program at CHKD. I have served on the American Nurses Association task force for technology and was elected to the Center for Telehealth and eHealth Law (CTeL) Advisory Board.


Your Administrative Staff

Michele Bordelon, MSEd
Michele Bordelon, MS


I have worked with the ODU School of Nursing since 2010 with a focus on telehealth education programming and development. I have a master’s degree in Exercise Science and Wellness from ODU.  As C-TIER Telehealth Manager, my role is to coordinate all telehealth program activities and track program outcomes. My previous experience in a variety of healthcare venues and roles has afforded me insight into industry challenges and strengths. I have used this knowledge in our educational programming and grown along with the telehealth industry as it developed from a “could be convenient” to a now “absolutely needed” healthcare delivery vehicle.

Program Overview

This program will provide an overview of the process required to set up a Telehealth delivery program with emphasis on: 1) program selection, 2) telehealth technologies, 3) legal and regulatory issues, 4) billing/ reimbursement, 5) consent, and 6) protocol development. Students will learn to set up and deliver telehealth via videoconferencing platforms with a focus on history gathering, telehealth etiquette, telehealth equity, and collecting physical data without having the benefit of touch.

Participants of this program will receive:

  • A two-year Certification in Telehealth from the Center for Telehealth Innovation, Education, and Research (C-TIER) at Old Dominion University
  • Continuing Education Credits (20 CEUs) from the Virginia Nurses Association (Nurses)

Participants will have one of two roles:

  • Student – Participants in this category are those that are currently enrolled in educational programs (master’s, doctorate, residency)
  • Faculty/Practicing Provider – Participants in this category are licensed providers that care for patients or faculty that teach in a health care program.

Program Learning Objectives

By the end of this course, participants will be able to:

  • Describe best practices for developing and providing a telehealth delivery program.
  • Demonstrate the ability to access resources for learning of changes in telehealth policies and procedures during a national health crisis.
  • Compare rules and regulations of telehealth delivery under normal circumstances versus during a national health crisis such as COVID-19.
  • Consider the impact on payment, privacy, and safety if telehealth delivery does not adhere to standards.
  • Develop and present a telehealth delivery proposal to provide healthcare to vulnerable populations (older adults, immunocompromised individuals), those diagnosed with the disease, and/or for shelter-in-place scenarios as well as to protect providers.
  • Deliver an appropriate telehealth encounter using videoconferencing platforms.


Optional Textbook:  Schweickert P, Rutledge C. Telehealth Essentials for Advanced Practice Nursing. 1st Edition.  Slack Inc. 2020.



Telehealth Essentials For Advanced Practice Nursing


This presentation and the materials provided therewith are protected by copyright law.  All rights are reserved.  Any reproduction or distribution of the presentation or materials without written permission of the creators or copyright holders thereof is prohibited.
Copyright| 2020 Tina Gustin/Carolyn Rutledge, Old Dominion University”

Legal Statement

“In no event shall the course provider, Old Dominion University or any of its subsidiaries be liable to anyentity or individual for any direct, indirect, special, consequential or other damages that are related to the use of, or the inability to use, or the accuracy of the course content.”